National Water Company Ties Up with Upsource by Solutions to Revolutionize Customer Experience in Water Distribution
The National Water Company (NWC) has forged a strategic alliance with Upsource by Solutions, a subsidiary of Solutions by stc, to elevate the customer experience in Saudi Arabia’s water distribution sector. This SAR 94 million agreement, commencing in April 2025 and extending over three years, centers on managing voice-based customer interactions and operating a centralized call center for water service consumers. NWC emphasized that […]
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