TELUS Digital Partners with Cresta to Accelerate AI-Powered Customer Experience Transformation
admin June 17, 2026
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TELUS Digital Partners with Cresta to Accelerate AI-Powered Customer Experience Transformation

TELUS Digital has announced a strategic partnership with customer experience (CX) AI platform provider Cresta, strengthening its commitment to helping enterprises scale AI-powered customer engagement and contact center operations. Under the partnership, TELUS Digital will serve as a preferred implementation partner for Cresta’s AI platform, enabling organizations to deploy advanced AI capabilities that improve customer […]

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TELUS Digital Joins Forces with Zendesk to Elevate AI-Driven Customer Experience
admin April 3, 2025
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TELUS Digital Joins Forces with Zendesk to Elevate AI-Driven Customer Experience

TELUS Digital Experience (TIXT) has announced a strategic alliance with Zendesk to integrate AI-driven customer service solutions, combining global expertise in customer experience management (CXM) with advanced support technologies. Expanding Capabilities Across a Global Network Through this partnership, TELUS Digital’s 78,000-member workforce, spread across 31 countries, will enhance Zendesk’s customer support solutions. In addition, TELUS […]

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