Exotel Strengthens Leadership Team to Accelerate AI-Driven Customer Experience Growth
admin May 21, 2026
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Exotel Strengthens Leadership Team to Accelerate AI-Driven Customer Experience Growth

Exotel has announced a series of strategic leadership appointments as the company intensifies its focus on expanding AI-powered customer experience solutions globally. The move follows Exotel’s recent acqui-hire of the core team from Dubverse and reflects the company’s commitment to scaling its AI-first customer engagement capabilities across industries. The announcement comes ahead of Exotel’s flagship […]

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Microsoft Introduces Real-Time Voice Agents and Expands AI Capabilities Across Dynamics 365
admin April 28, 2026
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Microsoft Introduces Real-Time Voice Agents and Expands AI Capabilities Across Dynamics 365

Microsoft has announced a major expansion of its agentic AI ecosystem, introducing real-time voice agents in Microsoft Copilot Studio and rolling out new intelligent capabilities across its Dynamics 365 suite. The update enhances customer engagement, sales productivity, and operational efficiency across service environments. The newly launched real-time voice agents enable more natural, human-like interactions by […]

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The Hidden Tech War: Why Voice APIs Are Becoming India’s Next Big AI Battlefield
admin February 27, 2026
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The Hidden Tech War: Why Voice APIs Are Becoming India’s Next Big AI Battlefield

India’s Real AI Revolution Isn’t on WhatsApp; it’s on the Dialer: Everyone is busy building AI agents for WhatsApp and websites, but India is quietly moving in a different direction. The real disruption is happening on the dialer app. While chatbots dominate headlines, Voice APIs are transforming how Indian businesses talk to customers through low-latency, […]

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