Zonda, a leading provider of data-driven housing market intelligence and digital solutions for the homebuilding sector, has announced the acquisition of Eliant, Inc., a recognized leader in customer experience (CX) management for homebuilders.
This strategic move strengthens Zonda’s mission to enhance the homebuying journey by leveraging customer insights to help builders improve operations, boost satisfaction, and drive more referrals in a competitive market.
Eliant’s advanced CX platform—featuring customer feedback, survey analytics, and performance tracking—will now be powered by Zonda’s technology and data expertise, creating a unified ecosystem that turns customer sentiment into actionable business intelligence. The combined capabilities will enable builders to understand consumer needs, influence purchase decisions, and increase brand loyalty across the entire buying lifecycle.
As part of the integration, Zonda’s TrustBuilder platform will merge with Eliant’s Reviews system to form a single, comprehensive platform offering transparent ratings and reviews of homebuilders. This unified solution will be showcased on NewHomeSource, the nation’s leading new home listings website, giving prospective buyers a trusted, data-backed view of builder reputation and performance.
Jeff Meyers, CEO of Zonda, said:
“This acquisition represents an exciting evolution in how we serve the homebuilding industry. By integrating Eliant’s powerful CX capabilities into our platform, we’re creating a comprehensive solution that empowers builders to attract buyers, optimize performance, and make smarter, insight-driven decisions.”
Bob Mirman, CEO of Eliant, added:
“Eliant and Zonda share a common goal—helping homebuilders put the customer at the center of everything they do. By combining our deep CX expertise with Zonda’s technology and trusted data platforms, we’re delivering an unmatched experience for builders and homebuyers alike.”
In an era where customer experience defines business success, this acquisition positions Zonda and Eliant at the forefront of innovation—helping homebuilders deliver exceptional experiences, strengthen relationships, and achieve sustainable growth.
