Category : Exclusive Leadership Talks

AI is transforming customer experience—especially in RegTech and FinTech. In this conversation with Jaideep Mehta (Managing Director, RZOLUT), we dive

𝐅𝐫𝐨𝐦 𝐩𝐨𝐥𝐢𝐜𝐢𝐞𝐬 𝐭𝐨 𝐩𝐚𝐲𝐨𝐮𝐭𝐬, 𝐢𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐂𝐗 𝐢𝐬 𝐭𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐢𝐧𝐠. 𝐒𝐚𝐧𝐣𝐚𝐲 𝐓𝐢𝐰𝐚𝐫𝐢, Group Head: Retail & Group Operations, Customer Experience(CX) & Reinsurance

How can small businesses deliver big-brand customer experience without big-brand budgets? In this powerful episode of CXNet, we talk to

In this CXNet exclusive, Tushar Joshi, Director – Customer Satisfaction & Quality Transformations at Schneider Electric, shares bold insights on

In this exclusive CXNet interview, Farooq Patel, Business Head – CX, Sales, BNPL Support & Cards at Fibe.India, shares how

What does customer experience mean in the world of power, cooling, and data racks? In this insightful episode of CXNet,

In this exclusive CXNet interview, K.V. Dipu, Senior Industry Leader and Global Head of Operations & Customer Service at Bajaj

Why are modern CX leaders reimagining the role of contact centers? Explore the evolving landscape of customer experience in this

In this exclusive episode of CXNet, we sit down with Abhishek Gupta, Chief Marketing Officer at Edelweiss Life Insurance, as

CXNet presents an exclusive interview with Vijaybahu Joshi, Associate VP & Head of Experience Design at Jio Platforms Ltd. In