TELUS Digital Partners with Cresta to Accelerate AI-Powered Customer Experience Transformation
admin June 17, 2026
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TELUS Digital Partners with Cresta to Accelerate AI-Powered Customer Experience Transformation

TELUS Digital has announced a strategic partnership with customer experience (CX) AI platform provider Cresta, strengthening its commitment to helping enterprises scale AI-powered customer engagement and contact center operations. Under the partnership, TELUS Digital will serve as a preferred implementation partner for Cresta’s AI platform, enabling organizations to deploy advanced AI capabilities that improve customer […]

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Accenture Backs Netomi to Scale Agentic AI for Next-Gen Customer Experience
admin May 2, 2026
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Accenture Backs Netomi to Scale Agentic AI for Next-Gen Customer Experience

Accenture has announced a strategic investment in Netomi through Accenture Ventures, alongside a partnership aimed at accelerating enterprise adoption of agentic AI in customer experience (CX). The collaboration is designed to help organizations modernize how they engage with customers by embedding Netomi’s AI-driven platform seamlessly into existing systems and touchpoints—without disrupting ongoing operations. The move […]

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