Sainsbury’s has announced a new seven-year agreement with NCR Voyix, a global leader in digital commerce solutions, to transform its shopping experience and support its Next Level Sainsbury’s business strategy. This agreement expands the UK grocer’s more than 20-year strategic partnership with NCR Voyix.
Sainsbury’s is set to upgrade its checkout technology by deploying the NCR Voyix Commerce Platform, Point of Sale (POS) Solutions, and Next Generation Self-Checkout systems across 22,500 checkouts in its supermarkets, convenience stores, and petrol stations. These technologies, powered by NCR Voyix Edge software, will offer innovative solutions for both Sainsbury’s customers and employees.
By leveraging NCR Voyix cloud technology, Sainsbury’s aims to enhance the customer journey with real-time data and analytics, while utilizing artificial intelligence (AI) for sales analysis, forecasting future store performance, improving colleague productivity, and managing cash efficiently.
The new platform will allow colleagues to approve transactions remotely via tablets, speeding up the checkout process and improving the overall shopping experience. Additionally, the next-generation self-checkout systems, powered by AI, will deliver personalized promotions tailored to each customer.
Clodagh Moriarty, Chief Retail and Technology Director at Sainsbury’s, stated, “Our commitment to unbeatable quality food and great service, whether in-store or online, is strengthened by NCR Voyix technology. NCR Voyix has grown alongside Sainsbury’s for two decades, unlocking new capabilities and optimizing product management, sales forecasting, and store efficiencies. This is driving us to the Next Level and delivers for customers, colleagues, and shareholders.”
Eric Schoch, Executive Vice President and President of Retail at NCR Voyix, added, “We aim to operate at the speed of consumers, if not faster – striving to outpace the market and keep our customers ahead of the curve with configurable, scalable, and smart technology. With our modern software-first approach, Sainsbury’s can implement rapid changes at much lower costs, run services in the cloud, while the store can operate self-checkout at the speed of a digital channel.”
With a fully hosted, edge-enabled POS system deployed by NCR Voyix, Sainsbury’s has the flexibility to quickly adapt to market trends, eliminating in-store complexities and paving the way for innovative digital and in-store experiences for customers.
Discover how NCR Voyix is shaping the future of retail technology, helping retailers leave complexity behind and run the store seamlessly.
