Mumbai Airport Achieves Prestigious ACI Level 5 Accreditation for Customer Experience

Mumbai Airport Achieves Prestigious ACI Level 5 Accreditation for Customer Experience

The Chhatrapati Shivaji Maharaj International Airport (CSMIA) has earned a significant milestone, becoming the first airport in India and only the third worldwide to receive the coveted ACI Level 5 Accreditation. This honor, awarded by Airports Council International (ACI), recognizes CSMIA’s outstanding customer experience standards and its leadership in passenger service and operational excellence. Jeet […]

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 Ingram Micro Names Sanjib Sahoo as President of Global Platform Group

Ingram Micro Names Sanjib Sahoo as President of Global Platform Group

Ingram Micro has announced the promotion of Sanjib Sahoo to President of its Global Platform Group, underscoring the company’s commitment to customer focus and innovation through its digital experience platform, Xvantage. The move aligns with Ingram Micro’s vision to evolve into the leading business-to-business (B2B) platform company for the global technology ecosystem. Sahoo, a globally […]

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 Wayfair and Google Cloud Expand Partnership to Revolutionize Retail with AI Innovations

Wayfair and Google Cloud Expand Partnership to Revolutionize Retail with AI Innovations

Wayfair, the global e-commerce leader, has announced an expanded partnership with Google Cloud to enhance its product catalog using Google’s advanced Gemini models on Vertex AI and improve employee collaboration by deploying Google Workspace across its global workforce. The collaboration has already delivered tangible results, with Wayfair reporting increased workforce efficiency, significant operational cost savings, […]

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 Visiting Media Appoints Kevin Huang as Senior Vice President of Customer Experience

Visiting Media Appoints Kevin Huang as Senior Vice President of Customer Experience

Visiting Media, a leader in hospitality innovation through technology, has announced the appointment of Kevin Huang as Senior Vice President of Customer Experience (CX). With an illustrious career spanning senior roles at renowned organizations like Rosewood Hotels, Convene, and Polaris Development Group, Kevin brings a wealth of expertise in luxury hospitality and operational excellence. In […]

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 Transforming Retail with HPE Aruba Networking Enhancing Customer Experiences with AI Powered Connectivity

Transforming Retail with HPE Aruba Networking Enhancing Customer Experiences with AI Powered Connectivity

Hewlett Packard Enterprise (HPE) has introduced new advancements in its HPE Aruba Networking portfolio to help retail businesses modernize operations, enhance customer experiences, and improve efficiency. These innovations, showcased at NRF 2025: Retail’s Big Show, focus on secure, AI-driven networking solutions designed to handle the unique challenges of retail environments. HPE Aruba Networking’s latest offerings […]

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