Bank of Baroda is taking a significant leap forward in its digital transformation journey by incorporating advanced data analytics and
Read MoreDenzil Samuels, a top executive in Cisco Systems’ customer experience division, has departed the company to join NTT Data as
Read MoreNAB has extended its long-standing partnership with Amazon Web Services (AWS) as part of its multi-cloud strategy, aimed at enhancing
Read MoreInfosys has announced the expansion of its long-standing strategic collaboration with Posti, a prominent delivery and logistics services provider in
Read MoreTalkdesk has launched two new AI-powered tools, Talkdesk AI Rewriter and Talkdesk AI Translator, designed to enhance customer experience technology
Read MoreFirstsource Solutions, a leading business process services (BPS) company under the Rs 90,000 crore RP-Sanjiv Goenka Group, has announced the
Read MoreStrengthening its footprint in India, dormakaba has inaugurated its third Customer Experience Centre, this time in Delhi. This follows the
Read MoreHinduja Global Solutions (HGS), a major player in the business process management industry, has announced the opening of a new
Read MoreKapture CX, a leading GenAI-powered customer experience (CX) automation platform in India, has announced a strategic collaboration with Google Cloud
Read MoreTravelNet Solutions (TNS), a leading provider of integrated software and marketing solutions for the hospitality industry, has announced Wendy Glover
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