TTEC Holdings, Inc., a global leader in customer experience (CX) technology and services, has announced the expansion of its footprint in India with the launch of a new customer experience center in Mohali, Punjab, also known as Sahibzada Ajit Singh Nagar (SAS Nagar). With the potential to grow even further as the business expands its […]
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Infogain, a prominent digital customer experience engineering company headquartered in Silicon Valley, has joined forces with FirstHive, a leader in AI-powered Customer Data Platform (CDP) solutions, to introduce transformative customer experience innovations for enterprises. This strategic collaboration will harness Infogain’s strengths in digital transformation and product engineering, combined with FirstHive’s cutting-edge AI and CDP technologies. […]
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Kapture CX, an industry-leading Agentic AI-driven customer experience platform, has announced the appointment of Gaurav Prakash as Senior Director – Enterprise Sales. In his new role, Gaurav will be responsible for expanding and scaling the enterprise business across India while contributing to the platform’s global ambitions. With over 14 years of extensive experience in the […]
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