Infogain, a prominent digital customer experience engineering company headquartered in Silicon Valley, has joined forces with FirstHive, a leader in AI-powered Customer Data Platform (CDP) solutions, to introduce transformative customer experience innovations for enterprises.
This strategic collaboration will harness Infogain’s strengths in digital transformation and product engineering, combined with FirstHive’s cutting-edge AI and CDP technologies. Together, they aim to empower large organizations to deliver seamless, data-driven customer experiences throughout the entire buyer journey.
With FirstHive’s advanced AI, predictive analytics, and personalized recommendation capabilities, Infogain will enable enterprises to craft hyper-personalized engagement strategies. These innovations are set to help brands anticipate customer needs, enhance interaction models, and drive higher satisfaction and loyalty, positioning businesses for sustained success in the digital age.
Speaking about the alliance, Aditya Bhamidipaty, Founder and CEO of FirstHive, stated, “Partnering with Infogain represents a pivotal step in expanding the reach of AI-enabled customer experience platforms. At FirstHive, our focus on customer-centric innovation remains unwavering. By blending our next-generation CDP with Infogain’s expertise in product engineering, we are equipping enterprises to deliver impactful customer experiences at scale with measurable returns.”
Infogain’s CEO, Dinesh Venugopal, added, “Our collaboration with FirstHive strengthens our commitment to embedding AI into the revenue-generating operations of our clients. Leveraging FirstHive’s proprietary recommendation technology, we will empower businesses to adapt to changing consumer behaviors and deliver highly customized experiences.”
