Kapture CX, a leading Gen AI-powered customer experience platform, has announced the appointment of Devika Rajeev as its new Head of Human Resources. With extensive experience in talent management, performance strategies, and rewards, Devika is set to lead the company’s people and culture initiatives during a crucial phase of growth.
Bringing a wealth of experience from global corporations and startups, she has previously held key HR leadership roles at Wipro, Heidrick & Struggles, and Ola. She has played an instrumental role in driving talent strategies and fostering high-performing teams. Devika holds a B.A. (Hons) in Mathematics from Delhi University and an XLRI Jamshedpur certification in HR Leadership.
In her new role at Kapture CX, Devika will spearhead strategic HR initiatives, talent management, and employee engagement while cultivating a collaborative and innovative work culture that aligns with the company’s vision for growth.
Sharing her enthusiasm for the new role, Devika Rajeev said, “I’m excited to join Kapture CX at this pivotal stage of its journey. The company’s dedication to innovation and customer-centricity is truly inspiring. I look forward to driving impactful HR strategies that foster a culture of growth, collaboration, and continuous learning.”
Welcoming Devika to the team, Sheshgiri G, Co-founder & CEO of Kapture CX, stated, “We are thrilled to welcome Devika to Kapture CX. Her proven expertise in strategic talent management, combined with her leadership in shaping high-performing work cultures, will be invaluable as we continue our journey of growth and innovation.”
With Devika at the helm of HR, Kapture CX is poised to strengthen its team, enhance employee experience, and accelerate its mission of delivering world-class, AI-driven customer experience solutions.
