Varun Oberoi’s recent promotion to Vice President and Head of Marketing and Corporate Communications at Indo Nissin Foods marks a
Read MoreDentsu is strengthening its Customer Experience Management (CXM) capabilities across Southeast Asia with significant appointments. Sanchit Mendiratta has been appointed
Read MoreIndiGo, India’s leading airline choice, has elevated its customer service standards with the introduction of 6Eskai, an AI-powered conversational assistant
Read MoreBT Group and ServiceNow have announced an expanded partnership aimed at enhancing customer and employee experiences. Under this multi-year agreement,
Read MoreKapture CX has introduced AutoQA, a strategic innovation designed to transform traditional quality assurance processes. Integrated with advanced AI algorithms,
Read MoreRecheck, the verification platform for the residential solar industry, has launched an industry registry in partnership with the Solar Energy
Read MoreThe retail bank, which is currently undergoing a £2.9 billion takeover by Nationwide Building Society, plans to utilize its partner’s
Read MoreInMoment has unveiled a groundbreaking advancement today by integrating generative AI into its state-of-the-art Conversational Intelligence solution. This innovative technology
Read MoreAscensos, a leader in customer experience management, is excited to announce a groundbreaking partnership with SentiSum, an AI-driven CX analytics
Read MoreIKEA is redefining the retail experience by introducing Upptäcka self-service kiosks in all its stores. These state-of-the-art kiosks empower customers
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